Well we did a "group forum" at work today... spent approx. two hours discussing the course and the trainer... was it productive? definetly! did I feel mean afterwards? I dunno... my first thought is "no way, you get back what you dish out"... but then, looking at a whole whiteboard full of our public gripes about this and that... well, I really think "poor trainer" . With all honesty, I do feel that what was actually recorded was genuine feelings, and not personal vindictation... none of us really set out to rip a strip off anyone (well, I think some did, but it was kept professional) (I hope). but whats to come out of it? are we going to get an extra week of training? I really doubt it. are we going to get anything out of this? I'd like to say yes, but I'm really not sure... so we're utterly lost.... but can we field the calls? probably. are we going to be scared shitless when we take the first call? definetly. do most classes go through the same feelings? yeah, I think so... I mean, sure, compared to other people we don't feel as though we've gotten the same caliber of training... but we all know how to use the systems... so theoretically we all know how to handle every single call - its all there if you can find it...
I dunno... I'd rather have more training, but I'd rather stay in training for the rest of the summer too.... sometimes you just have to suck up and do your best. and if you've got rotten lemons... well... throw them at unsuspecting pedestrians... hehe... or use them for fertilizer. whatever.
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